Prowess has expertise in a range of content services and we have evolved our teams and capabilities with the changes in consumption habits and styles over the last two decades. Today our teams perform work across multiple content domains including content development, content management, and content editorial.
Prowess content development teams encompass many styles and disciplines including technical and programmer writing, creative writing, brand journalism, compliance, marketing writing, and more. Prowess is well equipped to support these diverse content development workstreams through three phases of editorial: developmental editing, line editing, and copy editing. Today’s web and mobile content consumption favor a more informal approach to editorial. Modern content management systems allow for correcting on-the-fly across web, mobile, and mobile app platforms, so many of our clients exploit the ease of updating to gain efficiency with an abbreviated editorial process. The result is a better balance of quality and speed that still meet audience expectations.
Prowess content teams take full accountability for entire content programs. Much of our content work is carried out in the form of long-term outsourced services. Teams led by a Program Manager work against extensive backlogs or aggressive content calendars to achieve quantified productivity and quality goals that we report on through regular business reviews.
Indeed, content management is an integral part of our content teams and its own workstream. In enterprises with large product catalogs, complex products and services, and diverse customer, partner, and internal audiences with different needs and sensitivities, content becomes the bridge between manufacturers, customers, and even regulators. Prowess does the work to identify, create, organize, refine, publish, update, and measure all of that content.