Enterprise business consulting and program operations for global enterprise & mid-market technology companies

Banks and credit unions need smart marketing in order to thrive in an industry where customer expectations are constantly evolving. If your institution is still running traditional batch marketing campaigns with mediocre results, it might be time to consider adding trigger-based marketing to the mix.

Comparing Microsoft® SharePoint® to Microsoft® OneDrive® isn’t entirely straightforward, because it is not an apples-to-apples comparison. You might need both, or you might need neither. At first glance, they may appear similar, as both are used for document management, sharing, and storage. But their commonalities end there.

In the last eighteen months, generative AI (GenAI) has gone mainstream, compelling organizations like credit unions to explore how they can benefit from this technology. Created to craft engaging responses that feel like a real conversation inspired by what a person says or asks, GenAI has the potential to reduce costs while improving customer satisfaction. Additionally, as the number of users comfortable with digital interaction grows, so too will the need for services enabled by GenAI.