Comparing Microsoft® SharePoint® to Microsoft® OneDrive® isn’t entirely straightforward, because it is not an apples-to-apples comparison. You might need both, or you might need neither. At first glance, they may appear similar, as both are used for document management, sharing, and storage. But their commonalities end there.

In the last eighteen months, generative AI (GenAI) has gone mainstream, compelling organizations like credit unions to explore how they can benefit from this technology. Created to craft engaging responses that feel like a real conversation inspired by what a person says or asks, GenAI has the potential to reduce costs while improving customer satisfaction. Additionally, as the number of users comfortable with digital interaction grows, so too will the need for services enabled by GenAI.

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