Better Offshoring, Better Outcomes

For decades enterprises have looked offshore to sustain their pace of innovation and to stay competitive. However, the cost savings of offshore outsourcing can too often come with additional expenses in the form of increased management churn, work-life balance sacrifices, and added communication overhead due to language barriers. The popularity of western companies outsourcing to Asia has increased competition for talent, leading to increased cost and more talent constraints and churn. Businesses are looking to new under-utilized geographies, like Africa, where a deep pool of talent is still largely overlooked.

Competitive pressures in day-to-day business operations perplex managers who are forced to get more done with fewer resources. These business challenges are multiplied as businesses respond to macroeconomic changes, natural disasters, and other non-competitive business disruptions. The result is a set of competing business goals, including things like: