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Deep Solutions, Fresh Perspectives: Explore services that redefine the way you approach challenges.
Global human-centered solutions
Could outsourcing be the right choice for your growing business? Optimize your resources and extend your capabilities with the support of Prowess Consulting’s outsourcing services and strategic delivery locations.
A focus on quality and impact
Outsourcing comes with tremendous benefits, but can also introduce confusion and risk to your business’s operations. Prowess has brought our emphasis on accountability, integrity, and quality to our human-centered solutions, making the entire process smoother and less stressful for you. Leverage our deep understanding of business, regulatory, and compliance needs to deliver seamless results that meet international standards. We also offer proactive, hands-on program management designed to optimize your operations and lower your management burdens.
Scalability
Easily scale your operations and reduce the burden of management by relying on the deep experience and long history Prowess brings to our outsourcing operations.
Risk mitigation
Adapt smoothly to local nuances and challenges while successfully navigating international business regulations with the support of an experienced team.
Capability expansion
Grow your organization’s capabilities, programs, and offerings when you outsource alongside a trusted ally who can help you maximize quality while reducing costs.
Teams dedicated to your outsourcing success
We’re here to help you stay competitive in the rapidly evolving tech industry. Our teams’ consultative approach prioritizes the identification of efficiencies, developing KPIs, and utilizing metrics to drive decision making. When you work with Prowess you’re also gaining the time zone advantages that come with having a team that is always on.
Our outsourcing capabilities
Managed programs
Bridge global experience and local talent while you cut down on your management burden
Operations management
Improve the efficiency of your business’s daily operations and reduce associated costs
Business process
Access all the information you need to make informed decisions and help your business grow
Compliance as a service
Guard against risk, remain productive, and make sure every detail is addressed
PxM as a service
Craft memorable, consistent, and unique experiences that connect with centralized management
Offshore outsourcing
Extend your business’s capabilities and potential with the help of talented offshore teams
Staff augmentation
Support your existing employees and get access to the additional talent you need to grow
Trusted by industry leaders
"So far, Prowess has exceeded my expectations. We chose Prowess for this project because of your expertise in the areas of research and technical writing. I have been really impressed by the Prowess team’s ability to understand our goals, ask the right questions, probe for more information when necessary, and deliver high quality work in a timely manner. Also, I’ve been grateful for the Prowess team’s ability to drive the project forward and keep the momentum going.”
"So far, Prowess has exceeded my expectations. We chose Prowess for this project because of your expertise in the areas of research and technical writing. I have been really impressed by the Prowess team’s ability to understand our goals, ask the right questions, probe for more information when necessary, and deliver high quality work in a timely manner. Also, I’ve been grateful for the Prowess team’s ability to drive the project forward and keep the momentum going.”
“Working with Prowess is truly a pleasure. They are great at listening to our staffing needs and then always provide high-quality candidates that have a variety of skillsets that they think are
applicable to our needs. They then follow-up consistently to see how the staffing engagement is going. I also greatly appreciate how well they treat their employees and how they recognize the incredibly valuable work their employees are doing with the various companies they work for.”
“Prowess always does a great job for us. They are organized and proactive about keeping projects on track. They also have a lot of technical expertise on their staff and can deep-dive into any topic, even new ones that are prerelease. Overall, you can tell that they are highly engaged in our projects and are a real pleasure to work with.”
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Frequently asked questions
What is Prowess' main expertise in outsourcing?
We operate outsourced technical, content, and hybrid programs. Our teams range from a few fractional staff to many full-time professionals. These teams run programs including traditional app development and testing, content programs, web platform management, and more.
There are many reasons that businesses choose to outsource. Some use outsourcing to scale up without the risk of over-hiring. Others outsource non-strategic workstreams to protect and prioritize employee efforts on strategic projects and products. Some use outsourcing to validate their strategy. Still others hope that outsourcing will help them save time and money.
We’re an ideal outsourcing ally, because we help businesses accomplish all of these goals. Our unique model of management deploys talent in unique global locations to balance cost and quality. We provide evidence of our teams’ output and value through the use of rigorous management standards and measurements.
What types of businesses can most benefit from Prowess’ outsourcing services?
Nearly every business in the world can benefit from getting more help. We make the biggest contributions to large and rapidly growing mid-sized businesses that are short on time and talent. Any organization in need of help, but without the ability to hire, can benefit from our outsourcing services. Those who benefit most are:
· Businesses required to report on compliance obligations
· Businesses with outsize goals and not enough skilled professionals
· Businesses that use computers
How does Prowess ensure high quality in outsourcing?
We have a management model that makes sure we stay close to your business and measure our teams’ output in terms of both quality and quantity. Some of our programs have evolved to include incentives and penalties related to output.
Our recruiting team uses a combination of online, nearline, and offline resources to make sure we find the best talent. We draw from a bench of skilled, full-time employees. When that is exhausted, or the needs of the program extend beyond it, we call on nearline talent within our network of experienced individuals with proven capabilities. As scale requires, we recruit anew, allowing us to deploy to full scale and deliver to spec.
Our account directors work with senior leadership to make sure everyone understands your business. We scope programs with transparency, and we protect our business by looking for efficiencies. We remain engaged while mobilizing teams, to ensure everyone performs well and hits the mark.
How does Prowess help mitigate potential risks involved in outsourcing?
Program management is a core discipline here at Prowess. We apply it systematically to our outsourced programs to make sure we manage and mitigate risk appropriate to each engagement.
To be honest, all outsourcing comes with some risk. Certain programs, like production operations and compliance, are higher risk than other programs. At Prowess, our teams take the same fundamental approach to risk management, regardless of the exposure.
Our program managers work with clients to define key performance indicators (KPIs) and service level agreements (SLAs) to make sure we are responsive and executing to the standard expected.
Are you ready to expand your reach?
Get in touch today to discuss how Prowess’ managed programs can make a real difference for your enterprise.